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Privacy Policy

Your privacy is important to us. Learn how Abaco Pools collects, uses, and protects your personal information.

Effective Date: January 1, 2026

Abaco Pools ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.abacopools.com (the "Site"), use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a form on our Site (contact forms, scheduling forms, quote request forms)
  • Subscribe to our newsletter or marketing communications
  • Opt in to receive SMS/text messages
  • Communicate with us via email, phone, or other channels
  • Request a consultation or service quote

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Mailing address / property address
  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited and time spent on pages
  • Click patterns and interaction data
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your inquiries, service requests, and customer support needs
  • To send you appointment confirmations, reminders, and scheduling updates via SMS or email
  • To send marketing and promotional communications (with your consent)
  • To improve our website, services, and customer experience
  • To process transactions and send related information
  • To comply with legal obligations
  • To protect against fraudulent, unauthorized, or illegal activity

SMS/Text Messaging Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have opted in to receive SMS/text messages from Abaco Pools, the following applies:

  • We collect your mobile phone number and consent status when you opt in via our web forms
  • Messages may include appointment confirmations, reminders, rescheduling updates, and customer support communications
  • Message frequency varies based on your service usage and appointment schedule
  • Message and data rates may apply
  • You may opt out at any time by texting STOP to the number from which you received messages
  • For help, text HELP or contact us at info@abacopools.com or (772) 402-5032

SMS Data Protection Statement

Abaco Pools is committed to protecting the privacy and security of your SMS-related data. We implement appropriate technical and organizational measures to safeguard your mobile phone number, opt-in consent data, and any information transmitted via SMS.

Your SMS opt-in data (phone number and consent) is stored securely and is only accessible to authorized personnel who need it to deliver the messaging services you requested.

We do not sell, rent, or lease your mobile phone number or SMS opt-in data to any third party.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Disclosure of Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them.

Business Transfers

If Abaco Pools is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

Account Information

You may at any time review or change the information you have provided by contacting us at info@abacopools.com. Upon your request to terminate your account or remove your information, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by contacting us at info@abacopools.com or (772) 402-5032.

SMS/Text Messages

If you no longer wish to receive SMS/text messages from us, you may opt out at any time by texting STOP to the number from which you received messages. Upon sending STOP, we will confirm your unsubscribe status via SMS and you will no longer receive text messages from us.

California Privacy Rights

California Civil Code Section 1798.83 ("Shine the Light" law) permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@abacopools.com.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at info@abacopools.com. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

  • Abaco Pools
  • Email: info@abacopools.com
  • Phone: (772) 402-5032
  • Address: 8410 SE Bridge Rd, Hobe Sound, FL 33455
  • Website: https://www.abacopools.com
Abaco Pools

Luxury custom pool design, construction, renovation, and maintenance for the most discerning homeowners in Palm Beach and Martin County.

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Service Areas

  • Jupiter
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Contact

8410 SE Bridge Rd
Hobe Sound, FL 33455
(772) 402-5032
info@abacopools.com

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